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Customer Success Insights with Elizabeth Permenter

Redefining Healthcare with Passion: Customer Success Insights with Elizabeth Permenter

Elizabeth Permenter, the Head of Customer Success at Pearl, shares her journey into the healthcare industry and her passion for working with the aging population. While discussing her unique entry into healthcare through Oscar Health, Elizabeth shed light on her role at Pearl Health and the company’s distinctive approach to healthcare by focusing on empowering providers in value-based care rather than imposing rigid agendas.

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Voluntary Alignment in ACO REACH

What is Voluntary Alignment in ACO REACH?

The newest value-based care model from the Center for Medicare and Medicaid Innovation (CMMI), ACO REACH, aims to improve clinical outcomes and reduce Total Cost of Care (TCOC). Providers are incentivized to deliver the best care to their Traditional Medicare patients, while achieving economic efficiencies that are critical to an overburdened Medicare trust fund. One feature of this program — Voluntary Alignment — can empower patients to play a larger role in their own health, while enhancing physicians’ ability to manage their panels and grow their practices.

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Taking the Pulse 2

Taking the Pulse: Why Aren’t PCPs Paid What They’re Worth?

If primary care’s time has come, why doesn’t it feel like it? That’s one question we explored in Pearl’s 2023 Primary Care Pulse Report. After collecting survey responses from more than 200 physicians, conducting follow-up interviews, and exploring secondary research, we learned a great deal about the challenges PCPs face in today’s healthcare system. We explored one challenge, the epidemic of PCP burnout, in a recent blog post, and today will dive into another — physician pay.

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Taking the Pulse

Taking the Pulse: How Can We Reduce PCP Burnout?

There’s no avoiding a simple fact: primary care physicians (PCPs) are struggling. The majority — whether in small group practices or large multispecialty organizations — feel overworked, under-resourced, and inadequately rewarded in their efforts to provide quality care.

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